We're excited to be expanding to bigger premises in East Auckland.
As soon we we are fully relocated we will make it a priority to open up for Pick-Ups, lockdown levels permitting.
Stay tuned for further info here, but rest assured our wonderful support team will be in touch with all customers who have Pick-Ups pending.
We know that shipping delays and Covid lockdowns have meant you've had to wait even longer than you expected, and we appreciate your on-going patience!
PS Please remember to check your Junk Mail - unfortunately some of our important communications end up there for reasons outside our control.
To pick up your item from our Container Door Auckland Warehouse, place your order online as per normal and select the Pick-Up Option during the check-out process.
As soon as the product has arrived at our Auckland Warehouse you will be sent an email with Pick up instructions:
When collecting your item, you must present a valid photographic ID and a copy of your Pick up Confirmation Email (either printed out or on your smart device).
Please ensure that the person you have named to pick-up shows one of the following forms of ID:
- New Zealand Drivers License
- 18+ Card
Items must be collected strictly within 14 days of the email collection notification.
You will receive the following reminders:
- 7 days after collection notification reminder (email)
- 14 days after collection notification reminder (email)
We reserve the right to cancel any purchase after this time.
If you have any questions please contact us via e-mail email@example.com