Instructions

To pick up your item from our Container Door Auckland Warehouse, place your order online as per normal and select the Pick-Up Option during the check-out process.

As soon as the product has arrived at our Auckland Warehouse you will be sent an email with Pick up instructions:

When collecting your item you must present a valid Photographic ID and a Copy of your Pick up Confirmation Email (either printed out or your smart device).

Please ensure that the person you have named to pick-up shows one of the following forms of ID:

• New Zealand Drivers Licence
• Passport
• 18 + Card

Collections

Items must be collected strictly within 14 days of the email collection notification.

You will receive the following reminders:

• 7 days after collection notification reminder (email)
• 14 days after collection notification reminder (email)
• 21 days after collection notification (phone call)
• 28 days after collection notification (refund)

If you have any questions please contact us via e-mail support@containerdoor.co.nz